Users have access to a priority phone line, and TaxSlayer also provides assistance via chat, as well as more standard options such as email support. TaxSlayer Premium is best for users who value excellent customer service and want to pay a low price for a product with great support. He answered our questions within minutes and provided step-by-step guidance to enter the form into the program. We asked him how to report business income from a 1099-NEC. We spoke with Mardae, a customer service representative who was helpful and professional. We called TaxSlayer’s support line, and the hold time was less than 2 minutes. And while TurboTax also scored very well for this category, we’ve chosen TaxSlayer because it offers free professional tax assistance. It provides multiple ways to contact customer support for tax filing assistance, including phone, chat, email and professional tax assistance. TaxSlayer Premium offers outstanding customer service compared to its competitors. You can read more about our editorial guidelines and about the methodology for the ratings. We use data-driven methodologies and expert testing and analysis to evaluate tax preparation software and measure all products equally. Our editorial content is not influenced by advertisers. Why you can trust Forbes Advisor: Our editors are committed to bringing you unbiased ratings and information. Prices and other details are accurate as of April 19, 2023. To find the best of the best, we assessed their prices, free tax filing options, ease of use and customer service quality. We tested and reviewed five of the top online tax software platforms: Cash App Taxes, Jackson Hewitt, TaxSlayer, H&R Block and TurboTax.
But good online tax software can ease the burden. It’s tax season, and filing your return is probably the thing on your to-do list that you least feel like doing. Your new submission deadline is October 16, 2023. If you submitted Form 4868 for a 2022 tax filing extension before April 18,
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